Lea Valley Narrowboat Company Limited & Sawbridgeworth Moorings Limited
Our contact details:
The website and webpages are operated by: Lea Valley Narrowboat Company Limited and Sawbridgeworth Moorings Limited.
Registered office: 4 Grenville Avenue, Broxbourne, Hertfordshire, EN10 7DH.
Lea Valley Narrowboat Co. Ltd. Registered Company Number: 01192786.
Sawbridgeworth Moorings Ltd. Registered Company Number: 13292405.
www.leavalleynarrowboats.co.uk
Email: nicola@leavalleynarrowboats.co.uk
What type of information we have:
Find out how we use and protect the personal data that you provide to us.
By either registering as a user of any services provided by us and/or by using this website generally you consent and agree to the use of your personal data by us in accordance with this policy.
Personal data is collected through an enquiry, purchase or payment for any of our services or products either by email, telephone, webpage, letter or post material. Personal data may include: name, postal address, email address, telephone number and payment information. Information for the purposes of identification and verification of address.
How we get the information and why do we have it:
Personal data is collected via purchase, payment or interest in our services or products.
We may collect personal data about you so that we can contact you by telephone, letter of email or take payment for products or services we provide. We will only use your personal data where it is permitted by law and where we need to use your personal data in order to perform an agreement with you; we need to use your personal data in order to comply with our legal or regulatory obligations; you have given us your consent to use your personal data. If consent is needed we will ask this from you separately; it is reasonably necessary to use your personal data in order to comply with any legal obligations which we are subject to in the performance of our contract with you.
What we do with the information:
We do not currently market to customers or potential customers.
We may share your personal data with third parties who may use it for the same purposes set out above. We share your personal data if we have a duty pursuant to the law to do so or if the law allows us to do so, or a third-party contractor you have employed requests your contact details. We may also share your personal data with third parties in order to comply with our legal or regulatory obligations. We will not sell your personal data to any third party for marketing purposes.
You consent us to hold and process your personal data when you use our products or services.
How we store your information:
Only authorised personnel can access your personal data, that personal data is handled and stored in a secure manner and all systems that can access the personal data have the necessary security measures in place. Internet security cannot be guaranteed on any data you disclose online. There are inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breaches of your data protection rights attributable to the transmission of your personal data over the internet.
Personal data is retained for as long is reasonably necessary for the purposes listed previously unless we are required by law to retain your personal data for longer.
Your data protection rights:
You may exercise your rights below by contacting us.
The right to access personal data we hold on you
At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has access to the personal data and where we go the personal data. Once we have received your request we will respond within a reasonable time period (and in any event no longer than 30 days from the date of your request).
The right to correct and update the personal data we hold on you
If the data we hold on you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated. If you are concerned that any of the personal data we hold on you may be incorrect, and you are unable to change it please contact us.
The right to have your personal data erased
If you feel that we should no longer be using your personal data, you can request that we erase the personal data we hold.
The right to object to processing of your personal data
You have the right to request that we stop processing your personal data. Upon receiving the request we will contact you to tell you if we are able to comply or if we have the legitimate grounds to continue to process your personal data. If we no longer process your personal data we may continue to hold your personal data to comply with your other rights or legal regulatory obligations. Please contact us.
Use of Cookies
We may use cookies and similar tools across our webpage to improve its performance and defend against malicious attacks.
IP Address
Your browser also generates other information, including which language the webpage is displayed in, and your internet protocol address (IP address). IP addresses are automatically logged by our servers and used to collect traffic data about visitors to our webpage. We do not use your IP address to identify you personally.
Anti-spam Policy
We do not market or operate marketing mailing lists, we do not spam.
How to complain:
If you have any questions/comments about this policy in general please contact: nicola@leavalleynarrowboats.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF.
Helpline number: 0303 123 1113.